Frequently Ask Questions

What is EWC Virtual Hub?

Introducing EWC Virtual Hub: Your Expert-Driven Growth Partner

We are more than a team of highly skilled lead-generation professionals based in the Philippines. Think of us as your dedicated Marketing Manager, here to supercharge your business. We handle all the heavy lifting, giving you the freedom to focus on what truly matters – propelling your business to new heights.

We’re currently assisting a diverse range of businesses, from Engineering and Healthcare to E-commerce, Real Estate, Legal, Human Resources, IT, Sales, Bookkeeping/Accounting, and more. Our commitment is to support any business looking to expand and optimize their operations while reducing costs

Why should I choose EWC Virtual Hub?

We are a company with real heart, and we prioritize the needs of our clients over our own. We have developed a winning system for hiring and training our agents that produces consistent results. On average, we reject 198 applicants for every 200 applications during our hiring process, and only 2 are invited to join our team. In other words, we only trust the top 1% of all agents to be placed with your business, but that’s not even the best part! In addition, our pricing is up to 40% lower than other comparable services, making us the best choice for your business AND your budget.

Do you have bilingual Spanish to English native speakers too?

Yes. Absolutely! We use our process to find the top 1% of native Spanish speakers that are also fluent in English from native speaking countries like Venezuela, Nicaragua, Costa Rica, and other Spanish speaking countries. We make sure they are trained up in our systems and ready to rock and roll. EWC Virtual Hub has the best rates for this specialized types of agents.

Where are you located?

We live and work in San Carlos City in the Philippines. If you are ever able to visit, we would love to take you out for some excellent Filipino cuisine and give you a VIP tour of our great city!

How will I be able to review my new leads?

We can set up integrations that send new leads directly to your CRM and we will also send a detailed overview of your new leads with your daily campaign report that we send to your email at the end of each of your agent’s shifts.

What is the process for getting started with your service?

Step 1. Schedule a call/consultation and fill out your initial contact form.

Step 2. When your form is received, you will receive an email from George, our Founder, to schedule a Google Meet call/meeting and discuss the plan that best fits into your budget, as well as your specific needs and preferences.

Step 3. We will schedule a virtual video call with you and the agent that we believe is most suitable for your campaign plan so you are able to decide if they are a good fit before we place them with your campaign and get started. If you don’t believe that they are the right fit, we will repeat the process until we find an agent that you approve of.

Step 4. When we receive the payment for your campaign plan, we will schedule the start date for your campaign, and your agent will get started.

Step 5. If you love the results from our service and choose to add another agent, we will simply repeat steps 2-4 and continue working with you to grow your business and close more deals!

Will my agent work exclusively on my campaigns or will they also be working on other campaigns?

If you commit to a campaign package that includes full-time servicing (40 hours per week), your agent will work exclusively on your campaign. However, if you commit to a campaign package that includes part-time servicing (20 hours per week), your agent will split time between your campaign and one other campaign.

How long will it take before I can get started?

Our process for recruiting and placing you with top-tier agents generally takes 1 to 2 weeks to complete. During this time, we are carefully vetting our applicants to find those who are most suitable to your specific needs and preferences.

Will I be billed before the start of my campaign or after it is complete?

In order to guarantee that our agents are compensated for their work, you will be required to pay for your campaign in advance before they begin working on your campaign. We offer campaign packages with short commitments if you are interested in testing our service before committing to something longer, however, our best pricing will be available for our packages that include a 3-month commitment.

If I want a Virtual Assistant, is it possible for you to find one or more for a one time fee?

Certainly! We offer a convenient option to acquire a virtual assistant tailored to your needs for a one-time fee of $150 per assistant. If you require multiple virtual assistants, there will be an additional fee. We’d be happy to arrange a meeting to discuss your specific requirements and how we can assist you further.

How much can I expect to pay for your services?

We offer campaign packages that are priced as low as $6.00 per hour for both part-time and full-time agents. Review our pricing page for more information on the campaign packages and pricing that are currently available for our service. Periodically, we run special rates. So, keep an eye out for that as you don’t want to miss it!

Who do you recommend for the best software and data services to get the best results from my campaigns?

During our consultation call we will go over our preferred resources for the software and data services that have been essential for our agents to get the best results. In fact, we work with these companies so frequently that they even gave us special discounts, which we are happy to share with you after you get started!

What methods of payment do you accept?

We accept payments through PayPal, Bank Wire or Cryptocurrency. You can pay bank to bank or with a credit card through those payment platforms. For the best rates our clients favorite payment gateway is PayPal.

What services do you currently offer?

Please take a look at our Pricing page to see all the different types of Virtual Assistant services offered.
We are also happy to customize our services for any business looking to cut costs and who is open to working with Filipino Virtual Assistants.

Do you offer an affiliate program?

Absolutely! If you love our service and you are eager to send referrals our way, we will happily compensate you for them! Please contact George, our Founder, at [email protected] for more information.

Do I need to provide you with software for dialing and texting?

Will talk more about what you’ll be needing with our first meeting.

Questions?

Get in touch, we will be happy to help!